What we take care of
- Removing the agreed furniture, clothing and personal belongings
- Setting aside items the family wants to keep
- Coordinating the time with the care home staff
- Leaving the room broom-clean as agreed
What we need to know
Please tell us which care home or hospice the room is in, when it must be empty and how we can gain access. A few photos help us prepare a clear quote.
Medicines and medical waste
Please arrange for medicines, needles and other medical waste to be handled by the care provider or an appropriate collection service. They are not part of a standard room clearance.
Arranging access
Tell us who is authorised to approve the clearance and who can hand over the key or access pass. We agree on items to keep, collection times and any photos of the finished room before starting.
Frequently asked questions
Can you take medicines or used needles?
No. Medicines, needles and other clinical waste must be handled separately by the care provider or an appropriate authorised service. Please arrange this before the room clearance.
Can you clear the room without the family present?
Often, yes. We first confirm who can authorise the work, which belongings must stay and how access and key return will be arranged.